ACTVET > Home > Frequently Asked Questions
Frequently Asked Questions
​​

Frequently Asked Questions

​​​​
​


Yes, the event will be streamed in ACTVET platforms, and a link will be shared to public to attend it live

Yes, it is. The public can attend the event and can also attend the activities that are conducted in the schools.

Apply online, or send your details on email. A speaker committee will assess and provide back the necessary feedback.

You can and you will be provided Fazzaa Volunteering hours.

Yes, the event is open for public.

Send an email to ACTVET Customer Service care@actvet.gov.ae

Visit us during working hours, preferably with a prior appointment. To schedule your visit, please call us at 02 613 2000, Monday to Thursday, between 7:30 AM and 3:30 PM​.

Complaints are made against the provider of services which does not commit to the ACTVET regulations in​cluding:

  • Offering services that are​ not meeting specifications as agreed.
  • The provider refuses to refund money due to inability to provide services as agreed.
  • The provider is not committed to provided services.
  • Instance of service provided not following ACTVET regulations
  • Any related complaints within the scope of ACTVET



Upon receiving a complaint, ACTVET Care customer service contacts the respective party to verify the details of the complaint. The complainant will receive a response​ within 2 working days.

ACTVET makes efforts to bring all parties together to resolve the issue amicably or within its regulatory jurisdiction.

Complainant's Information:
Complaint against (Service provider details / Service complaint details).
Any supporting documents to substantiate the complaint.

​

For any inquiries regarding the ACTVET system:

Call us at 02 6132000 during working hours.​​



You must be:

 UAE National
 Age from 16 to 22 years
 Didn’t win a medal in the same skill in previous ESNC

To register please visit the web site:

https://www.emiratesskills.ae/en/Competitions/NationalCompetitions/Pages/Registeration.aspx

Yes, you can participate in another skill or the same skill but you should not be a winner in that skill.

You can only participate in each category once, example if you won in Automobile Technology then you can’t participate Refrigeration and Air conditioning, since both are under the same category but you can participate in Artificial Intelligence since it’s related to Khalifa University only.

You can find the list of skills in the web site:

https://www.emiratesskills.ae/en/Skills/Pages/default.aspx

The prizes details can be found in the award section in:

https://www.emiratesskills.ae/en/Competitions/NationalCompetitions/Pages/default.aspx


Please visit the competition website:

https://www.emiratesskills.ae

If you have any further questions, our Contact Centre will be happy to assist you on 026132000

New Training License AED 5500.
Renew the Training License with one activity AED 3000.
Renew the Training License with 2 activities AED 4000.
Renew the Training License with 3 activities AED 5000.
One change to the Training License AED 1000.
More than one change to the training License AED 2000.
Cancel the Training License AED 2000.
Obtain an approval to host a /trainer/lecturer AED 500.
Issue/renew “No Objection Certificate” to deliver Vocational Qualifications AED 5000.

You can find the inspection criteria in the web site:
​NEW INSPECTION CRITERIA​​​​
​

You can find the inspection criteria in the web site:
RENEWAL INSPECTION CRITERIA​
​​
​

Fit for purpose training facilities. Located in a commercial building or the mezzanine / commercial floor, and completely independent of any other business.

Commercial/Free Zone License independent from other licenses.
Training Centre Academic Director with a bachelor’s degree and 3 years of experience in the training related activity as per their license.
Training facilities that are fit for the training purposes (cannot be in a business center or with other existing business).

Issue a Training License.
Renew Training License.
Change the Training License details.
1. Change location.
2. Change Name.
3. Change Owner / Partner.
4. Change the Academic Director.
5. Change Activity.
Cancel the Training License.
Approval to conduct a training course in a hotel. Approval to host a trainer/lecturer.
Approval to Advertise.
Issue/renew “No Objection Certificate” to deliver Vocational Qualifications.

Submit the application via TAMM Portal.
Pay the applicable fees.
Obtain the training license

Licensed training centers with a score of 85% or more in the inspection report.
​
Note: If you believe you have the capacity to obtain the score of 85% or above in the inspection criteria, then you can apply for "Request Inspection". ACTVET will arrange accordingly.



Ensure that your trainer is approved by ACTVET (you will need to upload the trainer approval notification on their website)
 
To conduct training in one of Abu Dhabi hotels, please visit the Department of culture and Tourism website


ACTVET is the Awarding Body of National Qualifications in Abu Dhabi . ACTVET team conducts external verification visits on all accredited training providers to ensure the qualification delivery is up to the right NQC standards.

A national qualification is a qualification issued by a Accredited Training Provider (ATP)​ that is recognized within the QF​Emirates and has been approved by the requisite accreditation/awarding body, confirming that an individual has achieved the specified learning outcomes; as aligned to the QFEmirates.

National Qualifications are made up of relevant national occupational standards (developed by industry and endorsed by VETAC) which represent the benchmark for competency required in a given occupation within an industry sector.

Yes, this can be done by contacting the Accredited Training Provider (ATP)​ where the learner completed the National Qualification.

The leaner can appeal against an assessment decision if he/she is not happy with the assessment decision. This appeal must be according to the Appeal Procedures within 30 days from the initial assessment decision.
Appeal policies and procedures are available at ATPs and these should be made clear to students at orientation day.

As per the NQC and Awarding Body policies, it is acceptable to use Recognition of Prior Learning (RPL) against the requirements of National Qualifications.

RPL assesses this learning against the requirements of a qualification or award, in respect of both entry requirements and outcomes to be achieved. By removing the need for duplication of learning, RPL encourages an individual to continue upgrading their skills and knowledge through structured education and training towards formal qualifications and improved employment outcomes as per procedure.

NQC qualifications are open to all learners as long as they satisfy the entry requirements of the qualification they are enrolling on.
Learners can register to any National Qualification through a valid Accredited Training Provider (ATP). List of ATPs can be obtained from the Awarding Body or NQC.

Each ATP has its own approved list of qualifications. Learners can approach accredited training providers to enrol on any specific qualification from the approved list.

Each qualification has multiple features, which affect the duration of the delivery i.e. level of the qualification, number of units, credit value and commitment of the learner. For example, a qualification can take two months at Certificate level 2​ and up to two years at Diploma level, subject to the Accredited Training Provider’s policy.​

The ATP must secure funds or a bond to cover the costs of compensating and/or transferring learners to other ATPs should registration be cancelled or the ATP, for whatever reason, ceases to operate.
The ATP must submit a deregistration request from the Awarding Body for all enrolled candidates and provide them with a transcript of completed units.


Yes, if a learner has achieved competency for units at their current ATP, then they will be provided with a transcript of their learning to support their transfer and to continue with their studies at another ATP.
If the learner did not achieve competency for any of the units, he/she can withdraw from their current ATP and register at another ATP.

The United Arab Emirates Vision. has education as its foundation. The purpose of the ACTVET inspection process is to contribute to that vision by evaluating the quality of school performance using the performance standards outlined in the UAE Inspection Framework. The ACTVET inspection process will support students’ outcomes and highlight and confirm good practice in schools.

UAE inspection is based on a comprehensive framework of performance standards that define the essential aspects of a quality education. Each standard is broken down into specific indicators and elements, and detailed descriptors guide inspection judgements. 

The six performance standards of the UAE Inspection Framework are:

1. Students’ achievement. 
2. Students personal & social development and their innovation skills. 
3. Teaching and assessment.
4. Curriculum. 
5. The protection, care, guidance and support of students. 
6. Leadership and management.​

ACTVET can carry out ‘announced’, ‘unannounced’ and ‘follow-up’ inspections throughout the academic year. 
An announced inspection will normally take place over 3 to 5 working days or as deemed by the entity. 
Unannounced inspections are usually completed within 2 working days. 
For announced and follow-up inspections, ACTVET will provide formal notification to the school in advance. 
The school may also be requested to complete and return an entity profile form and/or provide a copy of their most recent self-assessment report to ACTVET to support the inspection team.

On the first day of the inspection, the inspection team will meet with the school management to introduce themselves and outline the inspection schedule for the day. The lead inspector will request that a copy of the following information be available at the start of the inspection: 
A summary of the most recent self-evaluation report. 
The current improvement plan. 
The teaching timetable and times for the school day. 
A scheduled time to meet with a focus group of students, parents, teachers, and school staff. 

During the course of the inspection, the inspection team will consider a range of evidence when making judgments. This includes evidence of: 
Students' performance and tracking information. 
Students' work and innovation. 
Effective teaching. 
Students' personal development, satisfaction levels, and evidence of support and guidance for students. 
Monitoring of teaching and learning and its link to teachers' performance management.

The inspectors will be available to offer feedback on lessons observed and incorporate it into the Classroom Lesson Observation Form. 
In the end of the inspection, the inspection team will meet with the school management to present the main observations and recommendations. 
This meeting provides an opportunity for professional discussion and clarification regarding the recommended areas for improvement.

Following the post-inspection meeting with the entity's management team, the inspection team will finalize the draft inspection report. A final report is then forwarded to the entity to allow them to make a written response to the findings and include an action plan for the implementation of any recommendations in the report. 

The final inspection report, including the entity's response, will be released to the Board of Trustees/Schools Directorate and then placed on the ACTVET Quality Assurance portal. 

After a predetermined period, the entity will submit a follow-up report to ACTVET outlining their current progress on any recommendations included in the inspection report. The recommendations made in the original report will be used as a basis for any follow-up inspections of the entity.

Any school/staff member affected by the Inspection process, may contact ACTVETs customer care service to submit the appeal, at care@actvet.gov.ae.

The complaint will be reviewed to ensure that accurate and fair evaluations are issued, based on valid and reliable evidence, in line with the framework of school inspection and evaluation standards in the United Arab Emirates. 

Additionally, it will be ensured that the evaluations were conducted impartially, free from personal influences or bias, and unaffected by any school-related pressures that could negatively impact their objectivity.

Visit the ACTVET website at​
UAE School Inspection Framework.pdf

It is a voluntary program launched by the Abu Dhabi Center for Technical and Vocational Education and Training (ACTVET), which works according to a specific mechanism to integrate young people into the active cultural movement in the Emirate of Abu Dhabi and throughout the United Arab Emirates.
They come to help in times of prosperity and adversity, which strengthens social cohesion. Usually, who offer help (FAZAA) has many qualities that are the main incentive for the volunteer process, including altruism, magnanimity, generosity and courage.

 Build students’ loyalty, citizenship and lifelong learning skills.
 Prepare UAE nationals to take a positive active role in society
 Enable students to reach their full potential in a structured program which encourages personal growth as well as a sense of social awareness and responsibility.
 Establish work ethics, social values, internship participation and professional network for all students.

For the purposes of the FAZAA program, voluntary work can take place in any of the following contexts:

 At governmental or public, non-profit agencies
 At national events
 On internal and external campus initiatives.

All Emirati Male Female students in schools, institutes, colleges and universities of the United Arab Emirates.

 The applicant must be a UAE national student holding a family book.
 The applicant must be 16 years and above.

If you have any further questions, our Contact Centre will be happy to assist you on 026132000

Abu Dhabi Centre for Technical and Vocational Education and Training (ACTVET) launched the YEStoWork Program to reinforce Emirati youth employability in the private sector and create opportunities for lifelong learning with the support of its strategic partners from the private sector.

YEStoWork Program targets passionate Emiratis who are eager to learn and develop their intrapersonal skills and contribute to success of achieving our Leaders’ vision.

YEStoWork Program provides participating students with a unique and rewarding opportunity to experience a real work environment and acquire specific knowledge by attending a course in retail services and operations.

Participating in YEStoWork will help you preparing for the real working environment in the future.
As the program gives you the actual working experience and realities that would refine your personality and develop your skills and your ability to choose appropriate specialization in the future.
In addition, the sales services certificate authorized by the National Qualifications Authority is a perfect addition to your resume, and reflects the reality of the experience gained through the initiative at all levels and can be adopted as similar experience in all areas.

 Build the capacity of skilled Emirati youth with the sense of responsibility towards the nation.
 Inclusion of UAE national talents in the private sector’s market place.
 Encourage young Emiratis to start their own business. Enhance young Emirati's skills in marketing and promotions.
 Create awareness of product evaluation through working in leading retail stores.
 Ensure continuity of business in the retail sector through empowering, young Emiratis to fill the vacancies in retail sector.
 Qualify young Emiratis with accredited certificates in retail services and operations from National Qualification Center (NQC)

Qualification of “YEStoWork” program is obtained upon successful completion of the four staggered levels. At the end of each level, participants will receive a sub-certificate or a supporting certificate, depending on their level of achievement as outlined below:

 Secondary certificate at level (2) in safe control of merchandise inventory and promotion
 Secondary certificate at level (2) in retail products
 Certificate of support at level (1) in the professional planning of retail trade
 Certificate of support at level (2) in retail trade services
 Certificate of support at level (2) in controlling and promoting stock of goods
 Certificate of Support at Level (2) in Communication and Retail Trade

Once all four stages are successfully completed, participants will qualify to obtain the second level certificate in retail operations.

 The applicant must be a UAE national holding a family book or Mother-national.
 Good English language skills.
 For the additional requirements please visit the website : www.yestowork.ae

You can apply by submitting your application through the website

WorldSkills Asia is an international body and a movement promoting the ideals of quality skilled work and vocational education and training including the recognition of skilled professionals across Asian region.
The organization aims to increase awareness on the importance of professional excellence and high-quality vocational education program at Asian level.

We envisioned to make a better world through the power of professional excellence and shows the value of skills for personal advancement and economic growth and stability.

Members of WorldSkills Asia are countries within the Asian region represented by two delegates (Official and a Technical Delegate) who are Heads or Officers responsible for promoting technical and vocational education and training in their respective region.
The official and technical delegates are duly appointed at the Member Country’s discretion who must be selected to actively contribute in their respective roles and responsibilities for WorldSkills Asia.

 Promoting Skills
 Skills Competitions
 Education and Training
 International Cooperation​​​

WorldSkills Asia happening every two years (odd)

For more information, please contact us through:

Info@worldskillsasia.ae